These Terms and Conditions govern your use of the MNL365 platform. Please read them carefully before creating an account or placing any bets. By registering on MNL365, you confirm that you have read, understood, and agreed to everything stated here.
These Terms and Conditions ("Terms") apply to all users of the MNL365 website and mobile application (collectively, the "Platform"). MNL365 is an online gaming platform offering live casino games, slot games, sports betting, eBingo, and related gaming services to eligible players in the Philippines.
By accessing or using MNL365 — whether by creating an account, making a deposit, placing a bet, or simply browsing the Platform — you confirm that you have read these Terms, that you are at least 21 years of age, and that you accept and agree to be bound by them. These Terms apply alongside any specific rules published for individual games, promotions, or features on the Platform.
MNL365 reserves the right to update these Terms at any time. Where changes are material, we will notify registered players through the Platform or by email. Continued use of the Platform following any update constitutes acceptance of the revised Terms.
To open and maintain an account on MNL365, you must meet all of the following requirements:
Each player is permitted to hold only one account on MNL365. Creating duplicate or multiple accounts — whether under your own name, a pseudonym, or any other identity — is strictly prohibited and may result in the permanent closure of all associated accounts and forfeiture of any balances held.
When registering, you must provide accurate, complete, and up-to-date information. MNL365 is required to verify the identity of all players as part of our know-your-customer (KYC) obligations. You agree to submit valid government-issued identification and any other documents requested during the verification process. Accounts that cannot be verified may have deposits, withdrawals, or gameplay restricted until verification is completed.
You are solely responsible for maintaining the confidentiality of your MNL365 login credentials, including your username and password. You must not share your account details with any other person, and you must not allow anyone else to access or use your account.
MNL365 uses OTP (one-time password) verification and SSL-encrypted connections to protect your account. However, account security also depends on steps you take on your end — including using a strong, unique password and not accessing your account from public or shared devices without logging out properly.
If you suspect that your account has been accessed without your authorisation, you must contact MNL365 customer support immediately. MNL365 accepts no liability for losses that result from unauthorised access where you have failed to take reasonable steps to protect your login credentials.
All transactions on MNL365 are conducted in Philippine Peso (PHP). Supported deposit and withdrawal methods include GCash, Maya, and Philippine online banking through InstaPay and PESONet. MNL365 does not accept credit cards or cryptocurrency as payment methods for deposits or wagering.
Deposits are credited to your account balance upon successful processing. Minimum and maximum deposit amounts vary by payment method and are detailed on the Deposit page. You must only deposit funds from payment accounts registered in your own name — third-party funding is not permitted.
Withdrawal requests are processed subject to completed KYC verification and satisfaction of any applicable bonus wagering requirements. Funds will only be returned to a payment method registered in your name. Processing times vary depending on your chosen withdrawal method; details are available on the Withdrawal page.
MNL365 reserves the right to carry out additional verification checks before processing any withdrawal. We may request supporting documentation to confirm the source of deposited funds if required by our internal compliance procedures.
MNL365 offers various bonuses and promotional offers to eligible players. All bonuses are subject to the specific terms attached to each promotion, including any applicable wagering requirements, time limits, and eligible game restrictions. These terms are published on the Promotions page and form part of these Terms.
Bonuses are issued at MNL365's discretion. MNL365 reserves the right to withdraw, modify, or cancel any promotion at any time. Attempting to abuse, exploit, or circumvent bonus terms — including through the use of multiple accounts, coordinated betting, or any other method designed to gain an unfair advantage — will result in bonus cancellation and may result in account suspension.
Bonus funds and any winnings derived from bonus funds are subject to wagering requirements before they may be withdrawn. The specific wagering multiplier, eligible games, and time limits applicable to each offer are stated in the individual promotion terms.
MNL365 offers a range of gaming categories including live casino, slot games, sports betting, and eBingo. Each game or betting market is governed by its own rules, which are accessible within the game or on the relevant section of the Platform. In the event of any conflict between game-specific rules and these Terms, the game-specific rules will apply to that game.
All games on MNL365 use certified random number generation (RNG) or live dealer formats observable in real time. MNL365 does not manipulate game outcomes. However, MNL365 reserves the right to void bets or game rounds in the event of a technical fault, data error, or any other issue that materially affects the integrity of a game result.
Players must not use any software, tool, bot, or method that gives an unfair advantage over other players or interferes with normal game operation. Any player found using prohibited methods will have their account suspended and winnings voided.
MNL365 is committed to providing a gaming environment that supports player wellbeing. We operate a strict 21+ age policy and actively encourage players to manage their gaming responsibly. Online gaming carries financial risk — no outcome is guaranteed, and you should never wager more than you can afford to lose.
Players can access the following responsible gaming tools through their account settings:
Full details of available tools and support resources are available on our Responsible Gaming page. If you believe your gaming is causing harm to you or your family, we encourage you to use these tools or contact our support team for assistance.
The following actions are strictly prohibited on MNL365 and may result in immediate account suspension, forfeiture of balances, and reporting to relevant authorities where required:
MNL365 reserves the right to suspend or close any account at its sole discretion, with or without prior notice, where it reasonably suspects or determines a breach of these Terms. On suspension or closure, any pending withdrawals of legitimately won funds not subject to bonus restrictions will be processed in the normal course.
You may request closure of your own account at any time by contacting customer support. If you are closing your account for responsible gaming reasons, please indicate this so that our team can apply the appropriate self-exclusion measures promptly.
MNL365 collects and processes personal data in accordance with our Privacy Policy. By creating an account on MNL365, you consent to the collection and use of your personal data as described in the Privacy Policy. This includes data collected during registration, KYC verification, transactions, and your use of the Platform.
We do not sell your personal data to third parties. Your data is used to operate your account, process transactions, comply with legal obligations, and improve the Platform experience.
MNL365 provides the Platform on an "as available" basis. We do not warrant that the Platform will be uninterrupted, error-free, or free from technical issues at all times. Scheduled maintenance, unexpected downtime, or connectivity issues beyond our control may occasionally affect access.
To the maximum extent permitted by applicable law, MNL365 shall not be liable for any indirect, incidental, or consequential losses arising from your use of the Platform, including but not limited to losses resulting from technical faults, delayed transactions, or actions taken under these Terms. Nothing in these Terms limits MNL365's liability for fraud or for any liability that cannot be excluded under Philippine law.
MNL365 may update these Terms at any time. When we make significant changes, we will notify active players through the Platform or via email. The most current version of the Terms will always be available on this page. The date at the top of this page reflects when the Terms were last revised.
Your continued use of MNL365 after any changes are published constitutes acceptance of the updated Terms. If you do not agree with the revised Terms, you should stop using the Platform and contact support to arrange account closure.
If you have any questions about these Terms or need clarification on any point, our customer support team is available 24/7. You can also find answers to common questions on our FAQ page. For account-specific concerns, please log in and contact support directly through the Platform.
These six points summarise the most important aspects of your agreement with MNL365. Full details are in the sections above.
Each player is allowed a single MNL365 account. Duplicate accounts are prohibited and will result in suspension and forfeiture of balances. Register with accurate personal details and keep them updated.
Identity verification is mandatory for all players. You will need to submit a valid government-issued ID. Completing KYC early ensures smooth and timely processing of your PHP withdrawal requests.
All deposits and withdrawals are in Philippine Peso via GCash, Maya, or local bank transfer. Crypto and credit card payments are not accepted. Funds must come from accounts in your own name.
All bonuses carry specific wagering requirements, eligible games, and time limits. Always check the promotion terms before opting in. Bonus abuse — including multi-accounting — results in cancellation.
Bots, scripts, exploits, and collusion are strictly prohibited. MNL365 monitors gameplay activity to ensure fairness for all players. Violations result in immediate account suspension and voided winnings.
MNL365 is for players aged 21 and above only. Deposit limits, session reminders, and self-exclusion tools are available in your account settings. Visit the Responsible Gaming page for full guidance.
Quick answers to the questions players most often ask about MNL365 platform rules and policies.
Registration is free. Deposit in PHP via GCash, Maya, or local bank transfer and access live casino, slots, sports betting, and more — all in one platform built for Filipino players.